If you are having an issue with the game, please click the "Submit a Help Ticket" link below to submit a Help Ticket.
*** Please be sure to confirm that your computer meets the minimum requirements before submitting the help ticket. Minimum Requirements, Click here.
Also if your issue is controller related, please be sure to check the Controller List and Setup section of the support page prior to submitting a help ticket. Controller List and Setup, Click here.
Please include your PC/Mac System specs in the Help Ticket with a detailed description of the issue at hand, how/when it happens, all pertinent information about issue, and the Controller you are using, as well as the Player log file. See link below for instructions. Thank you!
Comments
2 comments
Hello,
I just downloaded the DLR Simulator but I cant get my Taranis x9d plus to be detected by my computer. I already watched a few Youtube videos but I cant find the mistake. I already updated my Taranis to the latest firmware. Can you help me?
Best regards
Joris
Hi Joris
If you can please submit a help ticket with the above link stated in the article, we would LOVE to help you out!
However it sounds like you just need to do the WIndows Driver fix, that is mentioned in the Controller FAQs under the article titled Taranis/Jumper controller stopped working...
Im happy to help ya through the process, but would need you to submit that help ticket so we can go back and forth if need be.
Here is the link to the support article written about fixing the windows driver issue related to the controller issue. https://drlracingsimulator.zendesk.com/hc/en-us/articles/360033368392-Taranis-Jumper-Controller-Stopped-working-out-of-nowhere-OpenTX-Windows-issue
Let me know if you need anything else!
Thanks!
TK
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